Frequently Asked Questions

First, you need your mobile phone number. Second, you need the (2) phone numbers you want to call. Last, you need your credit card information. It’s that simple.

As you probably know, it is more costly to call mobile numbers than to call home phone numbers. Plan A allows you to call 2 home phone numbers only. Plan B allows you to call (1) mobile number and (1) home phone number. Plan C allows you to call (2) mobile numbers.

If the digit following 01163 is a “9”, then the number is a mobile number. If this digit is not a 9, then the number is a home phone number.

Yes

No, we do not offer that service.

We subscribe to service that provides a database of mobile and home phone prefixes. Any non-mobile numbers that are registered will be terminated from service immediately.

Dial 888-557-5821 from your registered mobile phone and wait for the greeting. Then simply enter the speed dial number (#1 or #2) associated with the number you want to call. It's that simple.

No

Yes, but only in exceptional circumstances. You will need to send a “request number change” that can be found under the Customer Service link on our home page, and the reason you need to change the numbers will be evaluated. If the reason is valid, the change will be made, and you will be notified.

Yes, same procedure as above.

You may change your credit card information by selecting the “change credit card” link that can be found under the Customer Service link on our home page.

Yes, by utilizing Geotrust, all credit card transactions are secure.

Please refer to our "Terms and Conditions"